RETURN & EXCHANGE POLICY

At Azaiki Hair, we are committed to delivering exceptional quality and service to our valued customers. To ensure transparency and fairness, please familiarise yourself with our Return and Refund Policy outlined below:

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Returns:

We understand that situations may arise where a return is necessary. However, please note that we do not accept returns unless there are exceptional circumstances. If you believe your situation warrants a return, kindly contact our customer service team within 48 hours of receiving your shipment.

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Exceptions for Returns:

Exceptions for returns may be considered under the following circumstances:
- Incorrect or Damaged Products: If you receive an incorrect or damaged product, please contact us within 48 hours, providing clear images of the issue for our review.

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Refunds:

We generally do not provide refunds unless there are exceptional circumstances that warrant such action. Our team will carefully review each request on a case-by-case basis.

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How to Request a Return:

To request a return or discuss a potential refund, please contact our customer service team within 48 hours of receiving your shipment. You can reach us through our Contact page.

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Important Notes:

- Returns or refunds requested after 48 hours of receiving the shipment may not be considered.
- All returned products must be in their original condition, unused, and with the original packaging intact.

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At Azaiki Hair, we strive to provide a positive and satisfying shopping experience. If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to reach out to our customer service team.

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 Thank you for choosing Azaiki Hair.